URBAN AGENCY OF TÉTOUAN

AT THE SERVICE OF MOROCCANS OF THE WORLD

The Urban Agency of Tétouan and its branch in Chefchaouen at the service of Moroccans Residing Abroad during their Stay in Morocco

From 01 August to 31 August 2024

In line with the Royal directives, the Urban Agency of Tétouan is actively mobilising to offer a privileged welcome to Moroccans residing abroad. Our approach aims to facilitate the integration of Moroccans living abroad into their country of origin by implementing measures tailored to their needs. Thanks to these initiatives, Moroccans around the world benefit from personalised support for their investment projects, their administrative procedures and their search for housing. This approach is part of the Royal directives that value the Moroccan diaspora and encourage its involvement in the development of the country.

Thus, the Urban Agency of Tétouan and its branch in Chefchaouen at the service of Moroccans Residing Abroad during their stay in Morocco through:

1 . A cell dedicated to the reception, guidance and support of Moroccans Residing Abroad

Main headquarters:
32, Av.Abdelkrim El Khatib, Quartier Administratif, Lotissement Al Matar - Tétouan
Services Main contact Deputy Main Interlocutor Tel email
Urban Management Nabil Hanbali Rania Farid (+212) 539 992 189 aute@autetouan.ma
Complaints Said Errougui Amina Ladila (+212) 539 992 189 aute@autetouan.ma
Urban Planning Information Note/Urban Planning Information Monssef El moussaoui Alaeddine Alazrak (+212) 539 992 189 aute@autetouan.ma
Chefchaouen Branch
siège de la délégation Provinciale de l’Habitat- chefchaouen
Services Main contact Deputy Main Interlocutor Tel email
Urban Management Mohamed Hanchich Hassan Mhamdi (+212) 539 988 571 aute@autetouan.ma
Complaints Taha Abdelhadi Reda Azaroual (+212) 539 988 571 aute@autetouan.ma
Urban Planning Information Note/Urban Planning Information Monssef El moussaoui Alaeddine Alazrak (+212) 539 988 571 aute@autetouan.ma

2 . On-duty service outside working hours

Schedule Days City of Tétouan City of Chefchaouen
From 16:30 to 18:30 From Monday to Friday (+212) 539 992 189 (+212) 539 988 571
From 9:00 to 12:30 Saturday (+212) 539 992 189 (+212) 539 988 571

3 . Marhaba Operation 2024: Equipped Stands to Welcome You at Three Sites

Bab Sebta Rest Area
Saniat Rmal Airport
Jebha Rest Area

4 . E-SERVICES Available online

E-NOTE

The E-note service makes available to citizens and professionals a platform for requesting, paying by bank card and de…

E-PRE-INSTRUCTION

The E-pré-instruction service provides professionals (Architects and surveying engineers who are the authors of projects) with an online pre-instruction platform. …

E-PAIEMENT

The E-paiement service provides citizens and professionals with a platform for the remote payment of the fees for the services rendered…

NATIONAL GEOPORTAL

The national geoportal is an access point to all urban-planning data. In a few clicks, instantly access all the urban-planning documents.

E-COMMISSION (ROKHAS.MA)

Rokhas is a platform that enables smooth, traceable and transparent digital management of authorisations of an urban planning and economic nature at the level of…

E-FACTURE

The E-FACTURE service provides suppliers with electronic submission of invoices.

E-RECLAMATION

The E-réclamation service offers citizens the possibility of submitting their requests online by filling out a dedicated form, and of receiving the rep…

E-RENDEZ-VOUS

The E-Rendez-vous service provides citizens and professionals with a digital platform that allows them to make an appointment with…

5 . Tutorials in PDF format

The Urban Agency of Tétouan and its branch in Chefchaouen will organise, from 1 July to 29 August 2025, open-door days for the benefit of Moroccans of the World.

From 01 July to 29 August 2025

This initiative is part of the implementation of the High Royal Instructions, as well as in application of the terms of the circular of the Minister of National Land Use Planning, Urban Planning, Housing and City Policy No. 7049 of 20 June 2025.

This action aims to strengthen the proximity of the Administration to citizens, to provide technical and administrative assistance and support through the establishment of a one-stop shop in order to deliver proximity services and improve the reception, guidance and consultation arrangements, and an opportunity to present the paperless services of the Urban Agency of Tétouan available on its website: aute.gov.ma

Thus, the Urban Agency makes available to Moroccans of the World two numbers to guide, advise and provide answers to the various questions.

1 . A cell dedicated to the reception, guidance and support of Moroccans Residing Abroad

Main headquarters:
32, Av.Abdelkrim El Khatib, Quartier Administratif, Lotissement Al Matar - Tétouan
Services Main contact Deputy Main Interlocutor Tel email
Urban Management Nabil Hanbali Rania Farid (+212) 539 992 189 aute@autetouan.ma
Complaints Said Errougui Amina Ladila (+212) 539 992 189 aute@autetouan.ma
Urban Planning Information Note/Urban Planning Information Monssef El moussaoui Alaeddine Alazrak (+212) 539 992 189 aute@autetouan.ma
Chefchaouen Branch
siège de la délégation Provinciale de l’Habitat- chefchaouen
Services Main contact Deputy Main Interlocutor Tel email
Urban Management Mohamed Hanchich Hassan Mhamdi (+212) 539 988 571 aute@autetouan.ma
Complaints Taha Abdelhadi Reda Azaroual (+212) 539 988 571 aute@autetouan.ma
Urban Planning Information Note/Urban Planning Information Monssef El moussaoui Alaeddine Alazrak (+212) 539 988 571 aute@autetouan.ma

2 . On-duty service outside working hours

Schedule Days City of Tétouan City of Chefchaouen
From 16:30 to 18:30 From Monday to Friday (+212) 539 992 189 (+212) 539 988 571
From 9:00 to 12:30 Saturday (+212) 539 992 189 (+212) 539 988 571

3 . Marhaba 2025 Operation: Equipped Stands to Welcome You at Three Sites

Bab Sebta Rest Area
Saniat Rmal Airport
Jebha Rest Area

4 . E-SERVICES Available online

E-NOTE

The E-note service makes available to citizens and professionals a platform for requesting, paying by bank card and de…

E-PRE-INSTRUCTION

The E-pré-instruction service provides professionals (Architects and surveying engineers who are the authors of projects) with an online pre-instruction platform. …

E-PAIEMENT

The E-paiement service provides citizens and professionals with a platform for the remote payment of the fees for the services rendered…

NATIONAL GEOPORTAL

The national geoportal is an access point to all urban-planning data. In a few clicks, instantly access all the urban-planning documents.

E-COMMISSION (ROKHAS.MA)

Rokhas is a platform that enables smooth, traceable and transparent digital management of authorisations of an urban planning and economic nature at the level of…

E-FACTURE

The E-FACTURE service provides suppliers with electronic submission of invoices.

E-RECLAMATION

The E-réclamation service offers citizens the possibility of submitting their requests online by filling out a dedicated form, and of receiving the rep…

E-RENDEZ-VOUS

The E-Rendez-vous service provides citizens and professionals with a digital platform that allows them to make an appointment with…

5 . Tutorials in PDF format