This portal is therefore a window open to the world, a window that is not limited solely to providing information on the projects undertaken and monitored by the Agency, but also to gathering, in return, the proposals and suggestions of our partners, in order to enable us to continuously improve the quality of our services and to be more attentive to our territory.
Our aim is to continue to meet the needs of our fellow citizens and our partners, by always seeking to improve our communication channels and to promote our institution as a citizen-centred institution.
Since its creation in 1997, the Urban Agency of Tétouan has devoted itself tirelessly to refining and perfecting its expertise. It is committed to providing high-quality services to citizens and to its partners. This dedication is characterised by a relentless pursuit of efficiency in its services, a swift response to needs and expectations, as well as full transparency in all its actions and decisions. The trust and satisfaction of those it serves remain at the heart of its priorities.
In a constantly evolving world, digital transformation has become an essential necessity for public-sector organisations such as the Urban Agency of Tétouan. With this in mind, and in order to meet the requirements of Law n°31.13 on the right of access to information, the Urban Agency of Tétouan has this year undertaken a major transformation of its website. This overhaul aims to offer a more intuitive, modern and easily accessible site for all its visitors.
This new portal establishes itself as a transparent and optimised communication platform, aspiring to invigorate the business climate and stimulate investment. This is made possible through the integration of paperless digital platforms and online services dedicated to the specific activities of the AUTé.
The Urban Agency of Tétouan has succeeded in obtaining certification of its quality management system (QMS) in accordance with the requirements of the ISO 9001 standard (2015 version), following the audit of its processes conducted on 28 and 29 March 2018 by the representatives of MOODY CERTIFICATION MAROC.
This certification under the new standard reflects the AUTé's commitment to the ongoing process of strengthening the governance, reliability and performance of its management system in order to comply with the highest standards in customer satisfaction.
Our aim is to continue to meet the needs of our fellow citizens and our partners, by always seeking to improve our communication channels and to promote our institution as a citizen-centred institution.
An administration just a click away.
Our territorial jurisdiction covers the following prefectures and provinces: the province of Tétouan, the province of Chefchaouen and the prefecture of Mdiq-Fnideq.
